The Suria KLCC Shopping e-Voucher (“e-Voucher”) shall be valid for one (1) year from the purchase date, for one-time use only.
The value of the e-Voucher is in denomination of Ringgit Malaysia Ten (RM10), Ringgit Malaysia Twenty (RM20), Ringgit Malaysia Fifty (RM50), Ringgit Malaysia Hundred (RM100) and Ringgit Malaysia Five Hundred (RM500) only.
The e-Voucher must be redeemed on or before the expiry date as stated in the e-Voucher.
Strictly no extension of the expiry date will be allowed.
Expired e-Voucher(s) will not be replaced, refunded or redeemed.
The e-Voucher is strictly not for sale or exchangeable for cash in part or in full or with other items and is valid for a single transaction only.
Only original and valid e-Voucher(s) will be accepted and must be presented upon payment.
Multiple e-Vouchers may be used in a single transaction.
The e-Voucher(s) is not refundable or exchangeable for cash and any unused balance will not be refunded.
If the value of item purchased is less than the value of the e-Voucher, any amount remaining from the transaction will be forfeited and will not be refunded.
In the event that the value of the e-Voucher(s) used in a single transaction does not cover the full cost of the goods or services purchased at the participating stores, the balance must be borne by the e-Voucher holder.
Suria KLCC Sdn Bhd (“Suria KLCC”) will not be responsible in any way for any lost or damage to the e-Voucher. No replacement(s) and whatsoever will be made to the lost or damaged e-Voucher(s).
Suria KLCC reserves the right to change, modify or amend any of the participating stores and the terms and conditions herein without prior notice whatsoever.
Suria KLCC will not be held responsible for any claims, demands, losses, costs, expenses and/or liabilities of any kind whatsoever, arising from or in connection with any transaction or dealing between participating store(s) and the e-Voucher holder.
Any misuse/tampering/forgery of e-Voucher(s) may constitute an offence under the law and the offender will be liable for prosecution.
No further e-Voucher(s) will be issued for any sales transactions once the e-Voucher(s) are used, regardless of e-Vouchers used in full or in part of purchase price.
The e-Voucher is valid for use at any participating stores in Suria KLCC shopping centre only.
Suria KLCC Shopping e-Vouchers (“e-Vouchers”) are digital shopping vouchers that can be used at any participating stores in Suria KLCC as a cashless payment mode. It is now available for purchase and is a perfect gift for your friends, customers, employees, or loved ones, for any occasion, with no sign ups or downloads required!
You can purchase the e-Vouchers here in denominations of RM10, RM20, RM50, RM100 & RM500, which you can purchase up to RM9,990. Should you wish to purchase RM10,000 and above, kindly submit the form here and we will be in touch with you within 48 working hours.
Where can I use the Suria KLCC Shopping e-Vouchers?
Suria KLCC Shopping e-Vouchers are valid for use at participating stores in Suria KLCC only. You may refer to the full list of participating stores at www.suriaklcc.com.my/participating-stores
How do I use the Suria KLCC Shopping e-Vouchers?
Step 1 : Open e-Voucher by clicking the URL link in the SMS or email received.
Step 2 : Present the original e-Voucher upon purchase at the participating stores in Suria KLCC
Step 3 : Store Cashier will scan the e-Voucher barcode to validate. And it’s done!
Each e-Voucher is only valid for one-time usage at one store. The e-Voucher must be utilized before or on the validity date as stated on the e-Voucher received via the URL link in email or SMS.
If the value of purchase is less than the value of the e-Voucher, no change or refund will be given. If the value of purchase is more than the value of the e-Voucher, you will require to top up the additional cost accordingly with other payment modes to make the purchase.
How do I purchase Suria KLCC Shopping e-Vouchers?
You can purchase the e-Vouchers here in denominations of RM10, RM20, RM50, RM100 & RM500, which you can purchase up to RM9,990. Should you wish to purchase RM10,000 and above, kindly submit the form here and we will be in touch with you within 48 working hours.
How will the recipient receive the Suria KLCC Shopping e-Vouchers?
You can choose to send the e-Vouchers to the recipient either via email or SMS during purchase. The recipient will receive an email or SMS based on the option chose, with the value of e-Vouchers sent along with your personalized message and your name.
An URL Link to use the e-Voucher will be shared in the email or SMS, and the recipient will be able to click and utilize the e-Vouchers at any participating stores in Suria KLCC.
Upon a successful purchase, you will receive a confirmation email for your purchase. Following that, the recipient will receive the Suria KLCC Shopping e-Voucher(s) link immediately via email or SMS.
How do I cancel my purchase or get a refund?
No cancellation or exchange are allowed once payment is approved.
Refund is restricted to overpayment or redundant payment caused by technical related glitch during the payment process. If in case of refund, the e-Voucher that you purchased may be cancelled, and such cancellation takes effect within the next 24 – 48 hours through original method of payment.
In the event that your purchase account is found to be involved in any fraudulent transaction(s), we reserve the right at our sole discretion to temporarily suspend your account. Nonetheless, should you face technical difficulties or require assistance, kindly contact us at evouchers@suriaklcc.com.my
What do I do if the recipient did not receive any SMS or email (including junk mail) after I have purchased the Suria KLCC Shopping e-Vouchers?
Can international tourists or shoppers purchase the Suria KLCC Shopping e-Vouchers?
Yes. You can also send the e-Vouchers to an international mobile number by selecting the respective country code and filling in the mobile number accordingly in the field provided during purchase.