SURIA VIPRIVILEGES REWARDS AND TIER UPGRADES ENQUIRIES






Privileges Beyond Rewards all-year long
Spend RM30,000 & above in three (3) receipts* within the same day
Delight in moments of luxury as you shop and dine with your loved
ones, redeemable at over 200 specialty stores across Suria KLCC
Enjoy a touch of luxury with bespoke travel beauty kits
designed for your journey in style
Spend RM80,000 & above in three (3) receipts* within the same day
Delight in moments of luxury as you shop and dine with your loved
ones, redeemable at over 200 specialty stores across Suria KLCC
Enjoy a touch of luxury with bespoke travel beauty kits
designed for your journey in style
Spend RM150,000 & above in three (3) receipts* within the same day
Delight in moments of luxury as you shop and dine with your loved
ones, redeemable at over 200 specialty stores across Suria KLCC
Enjoy a touch of luxury with bespoke travel beauty kits
designed for your journey in style
Indulge in complimentary rejuvenating spa retreats or premier access at distinguished
orchestras and cultural spectacles or a bespoke dining affair
Eligible spend on Designers, Jewellery, and Timepieces categories only. View full campaign T&Cs here.
Present your VIPrivilege card at participating stores to access exclusive offers.
Enjoy 10% off normal priced items with minimum spend of RM2,000. Terms and conditions apply.
Indulge in complimentary refreshments during your shopping experience at FENDI. Terms and conditions apply.
10% discount on all normal priced items. Terms and conditions apply.
Enjoy 10% off normal priced items. Terms and conditions apply.
Exclusive gift upon purchase. While stocks last, Terms and conditions apply.
SURIA VIPRIVILEGES REWARDS AND TIER UPGRADES ENQUIRIES
The Suria VIPrivileges Programme is a long-term initiative starting from 1 January 2026 onwards.
To qualify, present up to three (3) same-day receipts at any designers, jewellery, and timepieces stores at the Concierge Counter, Level Concourse, on the day of redemption. Once verified, your spendings will be counted towards the applicable tier for the respective VIPrivileges Rewards.
Shoppers who have redeemed a lower tier may upgrade to the next immediate tier by meeting the additional spending requirement within one (1) year from the date of the first redemption.
To qualify, present up to three (3) same year receipts at any designers, jewellery, and timepieces stores at the Concierge Counter, Level Concourse, on the day of redemption. Once verified, your spendings will be counted towards the applicable tier.
The Suria KLCC Shopping e-Vouchers shall be valid until 31 March 2026. Suria KLCC reserves the right to change the information, e-Voucher, and details of the Programme without prior notice whatsoever.
Yes. Skipping tiers from Suria VIPrestige to Suria VIPlatinum+ requires an additional spend of RM120,000.00 in three (3) new receipts at any designers, jewellery, and timepieces within one (1) year from the date of the first redemption.
Upon upgrade, you will receive only the incremental difference in Suria KLCC Shopping e-Vouchers and Exclusive Privileges between your current tier and the upgraded tier.
Downgrades to lower tiers are strictly not permitted.
A maximum of three (3) receipts can be used per redemption or tier upgrade.
Yes, you may combine up to three (3) same-day receipts from designers, jewellery, and timepieces stores for VIPrivileges Rewards. For Tier Upgrades, you may combine up to three (3) receipts from the same categories accumulated within one (1) year from the date of the first VIPrivileges Rewards redemption to meet the spending requirement. However, receipts once used for redemption cannot be reused.
Retailers and their staff are strictly prohibited from participating, redeeming on behalf of Shoppers, or using receipts from their own outlets for redemption.
For enquiries, please contact Suria KLCC Concierge at +603 2382 2828.
EXCLUSIVE PRIVILIEGES & EXPERIENCES ENQUIRIES
Exclusive Privileges and/or Experiences vary according to tier and are subject to availability, while stocks last. These may include but are not limited to:
Exclusive Experience are valid as per its respective validity periods. Kindly check with our Concierge for said validity periods upon redemption.
Shoppers are required to physically present the Card at participating outlets, and/or present a valid identification documentation for verification prior to redeeming the Exclusive Privileges and/or Experiences.
The Suria VIPrivileges Programme is not a points-based membership programme. Shoppers qualify for rewards and Exclusive Experiences by meeting the required spending tiers at designers, jewellery, and timepieces stores within the Programme duration. No points will be issued or converted.
Invitations are strictly non-transferable, non-resaleable, and subject to event terms, including RSVP requirements and venue capacity.
SURIA VIPRIVILEGES CARD ENQUIRIES
The Suria VIPrivileges Card is your key to enjoy Exclusive Privileges and/or Experiences at participating stores. The physical card must be presented at participating outlets when redeeming Exclusive Privileges and/or Experiences.
The Card is valid for one (1) year from the date of redemption, as stated on the Card.
The Card is issued on a self-collection basis only and will not be delivered by post or courier.
Shoppers will be notified once the Card is ready for collection.
The Card must be collected in person at Suria KLCC, Level Concourse, Concierge Counter.
Shoppers are required to collect the Card within two (2) months from the date of notification.
Suria KLCC reserves the right to forfeit the Card if it is not collected within two (2) months from the notification date.
Kindly report lost or damaged cards to the Concierge Counter and a replacement card will be provided.
In the event of a tier upgrade, kindly surrender the previously issued Card to Concierge Counter during the collection of the new Card. A new Card will be issued according to the respective Tier Upgrade.
SURIA VIPRIVILEGES PREMIER TOILET ACCESS ENQUIRIES
Entry will be denied if a valid Suria VIPrivileges Card is not presented.
Shoppers must present their Suria VIPrivileges Card upon each entry.
Only the cardholder may use the service.
Cardholders may enjoy unlimited access during the card validity period, which is determined by the expiry date stated on the card, subject to operational hours and availability.
